Employees who stand out from the pack seem to possess a special knack for getting results from others in the organization. Somehow, they show a remarkable ability to deliver results in the face of tight schedules and scarce resources while others struggle constantly with peers, superiors and subordinates, pleading, cajoling, and haggling, and even taking on work that wasn’t meant for them. Some jobs expose employees to excessive stress and their departments ha v e trouble meeting their goals while effective employees get superior results from their interactions with others. In today’s business environment, the seemingly elusive ability to elicit the cooperation of others in short order is essential to the success of your organization and your career. This category of courses will allow you to master the ability to enlist the support of others and self-develop your interpersonal skills.

“Identifying your personal communications style
Exploring different communication platforms
Exploring your approach to communication
Applying your communication style in the workplace
Managing challenging conversations with positive outcomes
Demonstrating your communication skills”

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Interpersonal Skills
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