Successful secretaries and administrators often require many of the same skills as senior staff in an organization. They are often the person in charge of some of the organization key correspondence, and also one of the first points of contact for visitors. Therefore, they must display a highly professional image at all times.
Being a professional secretary, or administrator, requires: excellent office skills, accurate filing, preparing for meetings, dealing with people, both on the telephone and face-to-face, exceptional interpersonal abilities, and first-class business writing and communication skills.
This program covers all of these, and more.
Be the first to add a review.
Please, login to leave a review
Related Courses
Management courses
Save your money & time with our NEW Mini-MBA course! If you’re looking for an affordable and quick way to reach your next career goal and...
Free
Management courses
The Delivery Management Track introduces the core concepts needed to shift from plan-driven to value-driven delivery. It helps professionals enable...
Free
Management courses
Managing Benefits consolidates existing guidance on benefits management into one place. While expanding on the specific practices and techniques ai...
Free
Administrative & Secretarial Skills